Website Guide

Shores of Camelot Help Center

Use this guide to find common website features, manage your account, submit requests, review documents, and understand what options are available after signing in.

Getting Started

Navigation

The top navigation gives access to the calendar, classifieds, notices, contacts, documents, reporting forms, dues, and your dashboard. On phones and tablets, open the menu and tap a top-level item to expand its links.

Signing In

Use Sign In to access owner-only tools such as documents, owner directory, profile settings, work requests, and classified management. If you are already signed in, the menu shows Dashboard and Logout.

Dashboards

Residents use the resident dashboard for profile, requests, notices, documents, and classifieds. Board or admin users are directed to the board dashboard when signing in from the home page.

Mobile Use

The website is designed for desktop, tablet, and phone viewing. If text or tables appear crowded, rotate the device or use the list/card view controls when available.

Account & Privacy

Profile Information

Use Account Profile to update your contact details, avatar, notification settings, additional units, and privacy preferences. Keeping your phone and email current helps the association contact you when needed.

Notifications

Notification settings control how the website contacts you when supported by the property. If SMS is enabled for your account, certain notices may be sent by text instead of email.

Privacy Settings

Privacy settings control what other residents can see in the owner directory. Board and admin users may see additional account details when needed for association business.

Additional Units

If you own more than one unit, add those units in your profile. Work request forms can then let you select the correct unit when submitting a request.

Documents

Document Library

Use Documents to access association files such as governing documents, rules, minutes, budgets, financials, and other property-specific material.

Viewing Files

Documents may be available in card or list view. Select a document card or row to open the file. PDF and spreadsheet files open directly from the document listing.

Finding Current Files

Document counts in the header show how many files are available in a section. Some document sections are visible only after signing in.

Access Limits

If a document area is unavailable or empty, your account may not have permission for that section, or no files have been posted yet.

Community Updates

Notices

Notices display current association announcements. Select a notice to view details, images, or supporting content.

Calendar

The calendar displays community meetings and events. Board/admin users may also have tools to add events to the Microsoft 365 group calendar.

Security Information

If enabled for the property, mobile users may see a Contact Security option on the home page. Use it for property-specific security contact details.

Staying Current

Check notices and the calendar regularly for new association announcements, deadlines, meetings, and scheduled events.

Classifieds

Browse Listings

Classifieds show active resident listings. Select a listing card to view full details and photos. If a poster uses privacy settings, direct contact details may not be shown.

Reply to a Listing

Use the reply option in a listing to contact the poster through the website. The system sends the reply to the poster by email or SMS depending on that user's settings.

Post a Classified

Use New Classified or Post Classified to create a listing. Include a clear title, category, description, and photos when helpful.

Manage Your Listings

Use Your Classifieds from the dashboard to edit, repost, or delete listings connected to your account.

Requests & Forms

Work Requests

Use New Work Request to report maintenance or property concerns. Select the correct unit, choose a category, enter a contact phone number, describe the issue, and attach photos if available.

Tracking Requests

After submitting a work request, use Your Work Requests to review status, comments, images, and resolution details. Add comments when follow-up is needed.

Form Requirements

Forms may require specific fields, dates, phone numbers, agreement checkboxes, or supporting documents before they can be submitted.

Other Available Forms

No additional reporting forms are currently enabled for this property.

Contacts

Board and Committees

Use Contacts to view board members and committee information when available. Contact cards show only the information that is available for that person or group.

Owner Directory

The owner directory supports card and list views, search, and pagination. Resident visibility follows owner privacy settings. Board/admin users may see additional details.

Professional Services

Professional Services lists property management and service contacts connected to the community.

Utilities and Emergency Contacts

Utilities lists common service providers and emergency contact information. Use phone and email icons when they are displayed.

Troubleshooting

I cannot see a page or menu item.

Some areas require sign-in or board/admin permissions. If you believe access is missing, contact property management.

A form will not submit.

Review the required fields, phone number format, selected unit, uploaded documents, and agreement checkbox. The form usually identifies missing information before submitting.

I changed my profile but still see old information.

Refresh the page after saving. If the information still appears outdated, sign out and sign back in or contact property management.

A file or image will not open.

Refresh the page and try again. Some files require a current sign-in session. Large files or images may take longer on mobile connections.

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